Job Description

We are seeking a skilled Epic Community Connect Analyst with a strong background in EpicCare Ambulatory build, implementation, and support . The ideal candidate will have a blend of technical Epic skills and clinical workflow understanding , with a proactive approach and strong customer service mindset.

Key Responsibilities:

• Build, configure, and maintain EpicCare Ambulatory within the Epic Community Connect environment.
• Collaborate with clinical and IT teams to support the implementation and optimization of Epic applications.
• Develop and support reports, dashboards, and SlicerDicer tools to meet clinical and operational needs.
• Assess and manage user security roles and permissions based on clinical workflows.
• Utilize ServiceNow for issue tracking, incident management, and change control.
• Provide end-user support , training, and troubleshooting as needed.
• Independently manage tasks and take initiative in identifying and solving system-related issues.

Must-Have Skills:

• 2+ years of Epic Community Connect - EpicCare Ambulatory build experience
• 2+ years of Epic implementation and support experience
• Knowledge of Reporting Workbench, SlicerDicer, Dashboards
• Understanding of security assessment and end-user role design
• Experience with ServiceNow
• Strong customer service skills and ability to work independently

Required Certifications:

• EpicCare Ambulatory
• Analysis of Clinical Tools and Reporting Badge
• Healthy Planet & Registries
• Regulatory Reporting (MIPS) Badges

Preferred Qualifications:

• Clinical background such as Medical Assistant (MA), Registered Nurse (RN), or Licensed Practical Nurse (LPN)
• Experience working directly in clinical environments and understanding of day-to-day workflows
• Strong communication and cross-functional collaboration skills

This is a remote position.

Empowering the Future of Healthcare

The healthcare Industry is on the brink of a paradigm shift where patients are increasingly being viewed as empowered consumers, utilizing digital technologies to better understand and manage their own health. As a result, there is a growing demand for a range of patient-centric services, including personalized care that is tailored to each individual's unique needs, health equity that ensures access to care for all, price transparency to make healthcare more affordable, streamlined prior authorizations for medications, the availability of therapeutic alternatives, health literacy to promote informed decision-making, reduced costs, and many other initiatives designed to improve the patient experience.

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy.

Job Tags

Remote work, Shift work

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